Ticket Information

Weekend ticket tiers: Dawn Patrol, Low Tide, High Tide, Sunset SessionWeekend tickets give a person access to all days and nights of the festival + access to the campsite. This ticket includes a spot to pitch your tent (with a maximum of 3,5m2 per person). Your Weekend Ticket price includes compulsory Tourist Tax Levied per night. There are limited tickets available per tier, sold on a first-come-first-served basis. We don’t accept more than one tent per weekend ticket. Meaning that you can’t bring two tents for yourself. We encourage safe & consensual sharing.

Campervan Tickets: A campervan ticket is only valid for the vehicle, not for any persons. A campervan Ticket does not give a person festival access – you will need to buy a festival ticket for each person in your van in addition to your van ticket. A campervan is described as a self-driving vehicle that includes at least 1 bed, this excludes: any vehicle that needs to be towed by another vehicle, all caravans, all standard vehicles with no camping modifications.A pop-up roof tent is acceptable, but this must be attached to the vehicle. Your campervan ticket does not include access to power or water. Campervans may house a maximum of 6 persons, and all individuals are required to have a full weekend ticket.

Day Tickets at Surfana Festival: There are day tickets for Surfana Festival available. Each day ticket is only valid for the day purchased. It is not possible to swap the days your tickets are valid for.

Day Ticket Entry times: You can pick up your wristband at the De Lakens Reception on Friday, Saturday and Sunday from 9 – 21:00 on the day your ticket is valid for.

Multi-Day tickets: A multi day ticket grants access to the festival ground on all 3 festival days. You cannot camp with this ticket, meaning you cannot stay overnight at the campsite with your tent. You may not purchase a campervan ticket or glamping option on the campground in combination with this ticket. If you want to stay overnight you need a full weekend ticket. This used to be called a Passe-partout.

Kids Tickets: Kids up until the age of 5 years old can join for free! Kids between the age 6-17 years old require a ticket and must be accompanied by parents. There are two different ticket types for kids: a full weekend ticket or daytickets. Everyone from the age of 18 needs a regular festival ticket. If you are 100 Y.O or more, your ticket is on us.

Do I need to print my tickets? Let’s save some trees! You don’t need to print your tickets. Please ensure you have downloaded your ticket to run your mobile phone before arriving.

Does my ticket include parking? No. There is no parking at Surfana Festival, please use public transport or arrange a kiss-and-ride drop off.

Help! My Surfana Festival tickets are lost! Don’t worry about a thing, every little thing is gonna be alright. Just enter the email address you used to purchase the tickets here. Or search your mailbox for “Surfana Festival – Tickets”. There they are!

When do I receive my tickets? Tickets are not available for immediate download but will be available for download shortly before the event to prevent fraud and unfair reselling. When they become available you will find the ticket on your order status page. You reach the order status page by clicking the ‘Download tickets’ button in your confirmation email.

Can I get a refund, change or resell my ticket? We do not refund, upgrade or change any festival tickets. You can always make someone else happy and pass on your ticket by selling it with our official ticket partner TicketSwap.

How do I resell my ticket? STEP 1 go to the order status page of your order. You can reach it by opening the confirmation email of your ordered tickets and clicking the ‘Download tickets’-link. STEP 2 scroll down until you come across the ‘Can’t attend anymore?’ box. Here, you can click” Sell on TicketSwap” and you will be automatically redirected to TicketSwap..

Camping de Lakens

Zeeweg 60

2051 EC Bloemendaal aan Zee