Code of Conduct

We aim to create a safe and inclusive environment where everyone can enjoy themselves and feel accepted.

  • Safety and Support: Our festival crew is here to support you. If you feel unsafe or need assistance, please reach out to them. Next to the security and EHBO we will have safety staff that you can recognize through a brigt band attached to their arm or you can reach out to them via phone during and after the event.
  • Respect: Be cool, respect those around you, and enjoy the good life.
  • Behavior: Threats, vandalism, damage, mistreatment, intimidation, aggression, discrimination, racism, and sexual harassment are prohibited and will result in removal.
  • First Aid: If someone isn’t feeling safe or well, take them to the EHBO point.
  • Sustainability: We are committed to sustainability. Keep the festival clean and clear out your campsite. Use the trash bins and ashtrays provided; do not litter.
  • Family Friendly: Surfana is a family-friendly festival, so please keep in mind that there are kids around. Resepct their space, do not smoke to close to children and do not hand any alcohol to underaged.
  • Drugs: Possession and trade of soft or hard drugs are prohibited. The police will be alerted if necessary. You can voluntarily dispose of your drugs in the designated dispenser at the entrance.
  • Alcohol: Alcohol will not be served to anyone under 18. Proof of identity may be requested.
  • Ticket Sales: Ticket sales close on Thursday at 13:00. Day tickets will be available throughout the festival.
  • Food and Drinks: Bringing your own food and drinks is not allowed on the festival site.
  • Prohibited Items: Cooler boxes and chairs are not allowed on the festival terrain.
  • Pets: Pets are not allowed on the festival site.
  • Risk: Entering the festival site is entirely at your own risk. The organization and the festival location are not liable for any injury, material, or immaterial damage to visitors and property. We are also not liable for loss, damage, or theft of property.
  • Compliance: Always follow instructions from the organization or security staff to avoid removal from the festival.
  • Access Rights: The organization reserves the right to deny access or remove anyone from the festival site.
  • Prohibited Items: It is forbidden to bring alcoholic drinks, food in any packaging, cans, plastic bottles, aerosols, nitrous oxide cartridges, fireworks, weapons, drugs, and other dangerous objects. These will be confiscated, and you may be handed over to the police.
  • Program Changes: The program is subject to change. Tickets cannot be refunded if one or more acts are canceled. We will try to offer a replacement program.
  • Photography and Recording: Photos or recordings may be made for reports, website, promotional purposes, etc. By purchasing a ticket and entering the festival, you give permission for these recordings to be used.
  • Smoking: Smoking is prohibited in indoor areas and only accpedted in dedicated smoking zones. Dispose your cigarette but in a rest bin or pick up an ashtray from our crew. 1 cigarette bud on the floor conterminates 8L of groundwater!
  • Leaflets and Sales: Distributing leaflets, flyers, and selling goods on the festival grounds and immediate vicinity is prohibited unless you have written permission from the festival organization.
  • Violations: Violating the house rules may result in permanent removal from the festival.
  • Final Decisions: In situations not covered by these rules, the organization will decide.

Let’s work together to ensure everyone has a fantastic and safe time at Surfana Festival!

 

 

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