Surfana Crew Feedback Form

1Intro

2Surfana Zandvoort

3Surfana Vlieland

4Fiesta Surfana

Kruis aan op welke locatie(s) je deze zomer hebt gewerkt?*
- Surfana Zandvoort
- Surfana Bloemendaal
- Surfana Vlieland
Hidden
Ben je dit jaar mee geweest op de Surfana Crew week in Oyambre?
- Ja!
- Nee helaas niet.. :(
- Dit jaar niet, maar wel een andere keer mee geweest naar Oyambre
Wat was de reden dat je niet mee bent gegaan naar Oyambre?*
- Ik vond het te duur
- Ik had geen tijd ivm school/tentamens
- Ik besteed mijn vrije dagen liever aan een andere vakantie
- Ik vind het vervoer naar locatie te ingewikkeld
- Ik ben nog geen 18 dus ik mag nog niet mee

Please let us know how satisfied you are with your job and Surfana. Your feedback will help us to make a happier place for you to work.
- If a question is not relevant for the job you did this summer, you don't have to answer.
- You can answer the questions in Dutch!
Section 1 | About You
What's your job within Surfana?*
Choose the option that you have worked as most this season.
- Surf Instructor
- Lifeguard
- Reception surf school
- Reception surfcamp
- Surfcamp host
- Event crew
- Kidscamp crew
- Teencamp crew
- Workawayer
- Boardcaddy
How much have you worked this season?*
- Less than 40 hours
- Between 40 and 100 hours
- More than 100 hours
How long have you been working for Surfana?*
- 1st season
- 2nd season
- 3rd season or more
Section 2 | Your Work
Please answer each of the following questions as honestly as you can. All answers will be kept strictly confidential.

	Very unsatisfied	Unsatisfied	Neutral	Satisfied	Very satisfied
How meaningful is your work?
How responsible do you feel in your work?
How often do you feel stressed at work in a typical week?
Do you have the right materials to do your work as good as possible?
How much does your job give you a sense of personal satisfaction?
Do you feel that lessons/events have been cancelled or adjusted to safety when the weather conditions were not suitable?

My work for Surfana is meaningful to me.*
Strongly disagree Disagree Neutral Agree Strongly agree
Do you have any compliments, tips or feedback about your work/materials?
Section 3 | Communication & Feedback

	Very unsatisfied	Unsatisfied	Neutral	Satisfied	Very satisfied
Do you feel information and knowledge is shared openly within Surfana?
Are you encouraged to communicate within Surfana?
Do you feel your opinions matter?
Do you receive actionable feedback from your coworkers and manager?
Do you feel recognized and appreciated for you work?

Do you have any compliments, tips or feedback about the communication within Surfana?
Section 4 | Opportunities for Growth

Give these question a score! With 1 being "not good at all" and 5 "extremely good".

	1	2	3	4	5
How interested is your manager in your professional development?
What do you think about the amount of training you get in order to do your work well?
How well are you informed about practical work matters?
What do you think about the amount of time you get to give and receive feedback?
How encouraged are you to learn from your mistakes?
Would you feel more encouraged to grow if you get a buddy assigned?
How likely are you to be working for Surfana in two years?

Do you have any compliments, tips or feedback about the opportunities for Growth within Surfana?
Section 5 | Mission & Purpose

Give these question a score! With 1 being "not good at all" and 5 "extremely good".*

Give these question a score! With 1 being "not good at all" and 5 "extremely good".

	1	2	3	4	5
How well do you understand the mission of Surfana?
How connected do you feel to the vision of the company (and do you know it's vision)?
How well do you feel your values align with those of Surfana?
How confident are you that Surfana is currently heading in the right direction?

Do you have any compliments, tips or feedback about the vision and valuebles of Surfana?
Section 6 | Planning

Give these question a score! With 1 being "not good at all" and 5 "extremely good".*

Give these question a score! With 1 being "not good at all" and 5 "extremely good".

	1	2	3	4	5
How well do you think the planning system L1nda works?
How well do you think the other planning systems work (Viking and Fitmanager)?
How well does filling in your availability works for you?
Do you feel that you are updated in time when you are planned on a last minute shift?
Do you feel that you are supported enough when you cannot work a shift that you are planned on and you have to find replacement?
Do you feel that you have been planned on shifts as much as you wanted?

Do you have any compliments, tips or feedback for the planning of Surfana?
Section 7 | Salary
How happy are you with the salary you receive?*
Very unsatisfied Unsatisfied Neutral Satisfied Very satisfied
Section 8 | Experience
Overall, how satisfied are you with your job within Surfana?*
1 2 3 4 5 6 7
How likely are you to recommend Surfana as an employer to your friends and family?*
- Very likely
- Not likely but not unlikely
- Not likely at all
Which of the following job satisfaction aspects is the most important to you?*
- Satisfaction with the work itself
- The atmosphere within the company
- Compensation and Benefits
- Colleagues and management
Can you name the best part of working for Surfana?*
Can you name a point of improvement for Surfana?*
Finally, do you have any comments or concerns you would like to raise?
Remember that answers will be treated with the strictest confidence.

Wat was je functie bij Surfana Vlieland?*
- Receptionist
- Instructeur
- Assistent-instructeur
- Kampbegeleider
- Kamphulp/afwaspoes
Wie was jouw kampmanager?*
Wie was jouw hoofdinstructeur?*

Laat ons weten wat je van de volgende vragen vindt*

	Slecht	Kan beter	Okay	Goed	Geweldig!
Was alles duidelijk voordat je naar Vlieland kwam?
Wat vond je van de verblijfplaats van het personeel?
Hoe vond je het eten voor het personeel?
Was er genoeg ruimte voor het personeel om te chillen?
Hoe vond je dat je begeleid werd tijdens je werk perioden?
Kwam de verwachting overeen met de werkelijkheid?
Vond je dat je genoeg ruimte had voor eigen inbreng?
Wat vind je van het salaris in verhouding tot het werk?

Als je een toelichting wilt geven (zoals verbeterpunten) op de hierboven gegeven antwoorden kan dat hier:
Wat is voor jou de belangrijkste reden om naar Vlieland te komen?*
Zou je weer terugkomen volgend jaar en in welke functie?*
Zijn er genoeg doorgroeimogelijkheden binnen Surfana?*
Wat zou het werk nog leuker maken?*
Zou je andere aanraden om bij Surfana Vlieland te komen werken? Waarom wel of juist niet?*
Was er genoeg aansluiting te vinden bij je collega’s?*
Voel je jezelf betrokken bij Surfana?*

Vragen over het surfkamp*

	Slecht	Kan beter	Okay	Goed	Geweldig!
Wat vond je van het surfkamp?
Was het surfcamp schoon genoeg?
Wat vond je van de activiteiten voor de kinderen tijdens de week?
Is het personeel genoeg betrokken bij het kamp?
Wat vind je van de algemene ruimte bij het surfkamp?
Kwam de verwachting overeen met de werkelijkheid?
Vond je dat je genoeg ruimte had voor eigen inbreng?
Wat vind je van het salaris in verhouding tot het werk?

Heb je verder nog tips of tops voor het kamp?*
Vragen voor de instructeurs
Waren er genoeg surfboard en wetsuits?*
Was er genoeg overig materiaal?*
Was er genoeg werkgelegenheid?*
Wat vind je van de hoofdinstructeur?*
Ruimte voor overige opmerkingen

Fiesta Surfana 2019
What an awesome week it was! So many beautiful people, lots of love, amazing scenery, close to nature. To us this week comes close to a perfect Good Life trip. Of course, this is our perception. To make Fiesta Surfana as fun and beautiful as possible, we need your feedback!
Give the whole experience a grade*
Voer een getal tussen 1 en 11 in.
Do you have ideas for improvements?*
How did you experience the following aspects of Fiesta Surfana?*
Bad Mwaa Okay Great Awesome
Sanitary
Price
Food
Vibes
Clinics
Waves
Size of the group
Organization
Accessability
Your once a week cooking/dishwash shift
Hidden
Fiesta Surfana Future
We're weighing our options to organize Fiesta Surfana on another location next year. The main reasons are that we feel the pricing is a bit high at the moment and the location is not ideal when there is bad weather. Please let us know your thoughts so we can make the right decision.
What do you prefer?*
- Camping on front of the beach
- Sleeping in a house with a 10 minute walk from the beach
What do you prefer?*
Take into consideration that the weather could be bad, like this year. But it could also be sunny.. :)
- Sleep in your tent or camper and have your own private space
- Sleep in a house in a dorm with 8 or 16 people
What do you prefer?*
Take into consideration that traveling by touring car means you have to come and go at the begin and at the end of the week at specific day/times.
- Travel to the crew week by touring car (organized by Surfana)
- Travel to the crew week by your own choice of transportation
What do you prefer?*
Take into consideration that price for the first option (which includes travel costs) is similar or maybe €50-€100 more expensive than the second option (which excludes travel costs)
- Surfana arranges accommodation, food and transportation by touring car to a Surf Guest House in Loredo, which is located at 10 minutes walking distance from the beach
- Surfana organize the crew week similar as last years in Oyambre and arranges accommodation on a campsite directly at the beach and food. You need to travel to Oyambre at your own costs.

	Bad	Mwaa	Okay	Great	Awesome
Sanitary
Price
Food
Vibes
Clinics
Waves
Size of the group
Organization
Accessability
Your once a week cooking/dishwash shift

Surfana Crew Feedback Form

Surfana Crew Feedback Form

Section 1 | About You

Section 2 | Your Work

Section 3 | Communication & Feedback

Section 4 | Opportunities for Growth

Section 5 | Mission & Purpose

Section 6 | Planning

Section 7 | Salary

Section 8 | Experience

Vragen voor de instructeurs

Fiesta Surfana 2019

Fiesta Surfana Future